Returns & Exchanges
At Velites, we stand behind the quality of our performance gear. If you are not completely satisfied with your purchase, you can return or exchange any unused item within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
- 3.Ship It Back
Print your prepaid shipping label provided by our portal and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.